Backflow Services in Cary, NC

Cary is one of the most carefully planned communities in the Triangle, and its water system reflects that. The Town runs its own utility and treats water at the Cary/Apex Water Treatment Facility drawn from Jordan Lake, then administers cross-connection control for its own customers as well as Morrisville. That means backflow rules here come straight from Town Hall — not a county or a regional authority — and the responsibility for staying compliant sits with you, the property owner.

Built for Cary’s housing stock

The neighborhoods tell the story. MacGregor Downs homes date back to the late 1960s, Lochmere filled in between 1985 and 2009, Preston went up from the late 1980s into the early 2000s, and Amberly is largely 2000s and newer. That is a deep inventory of 1980s–2000s irrigation and plumbing systems now reaching the age where check valves stick and relief valves weep. On the larger two-story golf-community homes around MacGregor Downs and Preston, we also see booster pumps and multi-zone irrigation that need proper assembly sizing and freeze-protected enclosures.

Whether you need a single irrigation tester signed off, a leaking assembly rebuilt, or a new enclosure built for an exposed device, we handle the whole job and the Town filing that comes with it. Our techs are local, certified, and insured, and we work across Cary every week.

Cary is unusual in the Triangle: the Town operates its own water utility off Jordan Lake and runs the cross-connection control program directly, covering both Cary and Morrisville customers. So the rules you have to follow are set and enforced by the Town, and every test has to be performed by a technician the Town has certified — ours are.

Under North Carolina SB 166, residential irrigation assemblies now test on a three-year cycle rather than annually. Backflow preventers tied to booster pumps or chemical-feed systems still require annual testing. In every case the customer — not the Town and not the tester — is responsible for submitting the completed report, signed by a Cary-certified technician, within 30 days of the test.

The Town also offers an annual online opt-out form if you want to use your own certified tester or skip a testing year you are eligible to skip. We can walk you through whether that applies to your assembly, file your report on time, and keep your Cary account in good standing so you never get a compliance notice.